Resources
How can we help?
Search common topics below, or reach the client desk directly for anything account-specific.
Frequently asked questions
How do I open an account?+
Click 'Open Live' from any page, complete the online application and verify your identity. Most accounts are approved within a few hours.
What is the minimum deposit?+
Our Standard account has a minimum deposit of $200. Raw accounts start at $500 to access spreads from 0.0 pips.
How long do withdrawals take?+
Withdrawals to the original funding method are processed same business day. Bank transfers typically arrive within 1–3 working days.
Are my funds protected?+
Yes — all client funds are held in segregated accounts with tier-1 UK and EU banks. Retail clients also receive negative balance protection.
Can I trade on my phone?+
Yes. WebTrader is fully responsive and works in any modern mobile browser on iOS and Android — no download required.
Still need help?
Our client desk is staffed 24/5 across the major sessions.
